TERMS & CONDITIONS
CUSTOMER CARE
Please see FAQs if you have an issue regarding your purchase or if you are unsure as to the correct care and handling of your ceramics. All tableware is food safe however non tableware vases and pots, especially those with decorative crackle glaze are not-foodsafe, these are clearly labelled on the website. If in doubt ask.
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Please do contact me regarding issues you may have and I will endeavour to resolve ASAP.
Purchases made are non-refundable unless there is an issue, please note that some differences may occur in the colours of some of the pieces due to differences in monitor settings. All pieces are handmade and there may be small variances in items within a set both in size, shape & glaze colour please study photos carefully before purchasing.
Items purchased from the seconds store may have slight flaws, I try to carefully describe these but they do not affect the usage of the item. I will not sell items that are unsafe or inappropriate for use.
PRIVACY & SAFETY
As of 25th May 2018, the new European General Data Protection Regulation (GDPR) came into effect. The privacy policy explains how personal information is collected and used. The policy may change from time to time according to the change of regulation, which you may receive a notification.
Your privacy is important.
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Under no circumstances will your information ever be sold by The Potting Shed to a third party.
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How I collect your information and where I store:
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Your name , email address and address are collected for the sole purpose order to fulfil your order and to enable customer support when orders are placed.
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When you provide your personal information to place an order or send / reply to a message, it is understood that you have given your consent to The Potting Shed collecting information and using it for that specific purpose only.
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All Information is kept securely and payment information is taken through Paypal and WIX payments only.
PAYMENT METHODS
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Credit / Debit Cards
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PAYPAL
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Offline Payments